We can usually handle any custom order. To find out if we can bring your idea to life, send us an email with a photo of the piece you'd like us to quote. We specialize in moissanite however we offer many other gemstones such as tanzanite, sapphire, corundum, ruby, emerald and diamond also by request.
Once we confirm if a design can be created, a non-refundable 75% deposit is required to begin production. The balance is due prior to release of the item via shipping or pick-up. Completed items will be held for a maximum period of 60 days. After 60 days, the item will be considered abandoned, and will become the property of Honest Solitaire and may be sold at retail value at the discretion of Honest Solitaire.
Custom designs are final sale. Please be advised that upon making a deposit, you accept the no-refund/no-returns policy. Custom designs are subject to Exchanges. Conditions apply.
Hello, thank you for visiting our website. Just before we get started, we'd like to update you on how things have changed recently. We are still taking orders, however while we are aiming for a 5-8 week delivery, some orders will be delayed up to 12 weeks depending on each circumstance. We are all working hard but on reduced office hours, so please bare with us as we try to work on actually getting orders out and are responding to follow up emails less frequently. For information on the order process, please see our FAQs page, and feel free to send us a message if you still have questions.